Being deployed with a Fortune 500 US bank and one of India’s three largest banks.
Scope
Pick one desk or one journey, the people in it, and the success measures.
Set up
Your private copy, brand, rules, limits and approvers; your knowledge base loaded; connectors for the pilot’s systems.
Sandbox
The agents run on your documents and recent cases, side by side with your team.
Small group
A small team of staff or customers, with the record reviewed every week.
Review and roll-out plan
Results against the measures, and the plan for the next desks.
What your bank provides.
- A sponsor and the team on the desk
- Documents, policies and recent cases
- Access to the systems in scope
- Your risk and compliance reviewers
What Tuvel provides.
- Your private copy, set up and run
- The agents for the desk, configured
- Connectors for the systems in scope
- Weekly reviews of the record with your team
Pricing.
Tuvel is priced for each bank. The price is shaped around the desks, front doors and volumes in scope, agreed after a walkthrough and set out in your pilot plan.
- The desks in scope
- The front doors your customers use
- The volumes you expect
- Agreed after a walkthrough, set out in your pilot plan
How success is measured.
Turnaround
Time per file, case or request, before and during the pilot.
Acceptance
Share of drafts accepted without edits.
Coverage
Alerts, calls or files reviewed per person per day.
Control
Every action within its level and limits, on the record.
Questions.
How is Tuvel priced?
Tuvel is priced for each bank. The price is shaped around the desks, front doors and volumes in scope, agreed after a walkthrough and set out in your pilot plan.
How long does a pilot take?
Six to eight weeks on one desk or one customer journey, from scope and setup to a sandbox run, a small group and a roll-out plan.
What does our bank provide?
A sponsor and the team on the desk, documents, policies and recent cases, access to the systems in scope, and your risk and compliance reviewers.
Scope your pilot with us.
In 30 minutes we pick the desk or journey and the measures.
Or write to demo@tuvel.co.